Device does not respond to button press

Try restarting Shelfy by holding down the middle button for 10 seconds, the LED around the button will glow orange. Hold down until the LED goes out.

If it doesn't react, try to charge your Shelfy.

If the problem persists, contact customer service at support@vitesy.com

Support

Still have questions?

Contact us
support@vitesy.com - +39 3457904690
Our customer support team is available from 9:00 to 18:00 Central European Time (CET) from Monday to Friday and usually responds within 24-72 hours.