Vitesy Commercial Warranty

1.1. Guarantor

The guarantor is Laboratori Fabrici S.r.l., with registered office in Piazzetta Ado Furlan n. 4, Pordenone (PN), Tax Code and VAT number 01786900934, R.E.A. PN-104531 (the "Company").

1.2. Legal Guarantee of Conformity

All Vitesy Products are covered by the legal guarantee of conformity provided for by Legislative Decree 206/2005 (Consumer Code), valid for 2 years from the date of delivery. This guarantee protects the consumer in the event of defective products, products that do not work or products that do not conform to the description provided. 

1.3. Vitesy Optional Warranty

In addition to the legal warranty, the Company offers customers the option of purchasing an additional 1-year optional warranty, for a total of 3 years of coverage from the date of delivery of the product. The optional warranty can only be activated on the following products: Shelfy, models SHL0 and SHL2, and Shelfy Lite. 

The Vitesy optional warranty is a paid warranty that the customer can choose to purchase and which extends the coverage of the legal warranty, offering the same terms and conditions as the warranty of conformity for an additional year.

This warranty does not affect the consumer's rights under applicable law.

1.4. Purchase of the optional additional warranty

The optional additional Vitesy warranty can be purchased at the same time as the Product, either on the official Vitesy website or from authorized retailers, including physical stores.

The warranty starts from the end of the legal warranty period (i.e., the third year after delivery) and lasts for 12 months for each coverage period purchased.

The commercial warranty can be renewed up to 3 times, for a total of up to 3 additional years, beyond the 2 years of the legal warranty (up to 5 years of total coverage).

The customer may choose to purchase the warranty:

• Directly when purchasing the Product;
• By registering the Product at a later date and activating the warranty within the specified time frame, where available;
• At authorized physical retailers offering the service.

1.5 Activation and management of the warranty

The optional warranty comes into effect on the expiry date of the legal warranty (i.e. in the third year) and is valid for 12 months.

To request warranty service, you must provide proof of purchase (receipt, invoice, or order confirmation). 

All repairs will be carried out by Vitesy or authorized service centers. 

Replaced parts become the property of Vitesy.

Repair or replacement does not extend the original warranty period.

1.6 Product registration and warranty tracking

The Company offers customers the option of registering their air purifier on the official website. Registration allows you to easily track the remaining duration of the legal warranty and, if purchased, the optional additional warranty. Once registered, customers will be able to access a reserved area where they can view product information, receive useful reminders, and facilitate any requests for assistance.

1.7 Warranty associated with the individual device

Both the legal and optional warranties are uniquely associated with the individual device identified by its serial number. They are not transferable to other devices, even if they are of the same model. Any requests for assistance or warranty service will only be accepted if they refer to the device for which the warranty has been registered or activated, and after verification of the serial number.

1.8 Validity

The warranty is valid only if the product has been used in the country where it was sold, unless otherwise specified in writing by Vitesy.

1.9 What does the optional Vitesy warranty cover?

• Repair or replacement of the Product for manufacturing or material defects;
• If a part is not available (e.g., specific finish or color), an equivalent part suitable for restoring the functionality of the product will be provided.

1.10 Exclusions

The following are not covered by the warranty:

• Normal wear and tear (e.g., filters, fans, gaskets, components subject to wear);
• Accidental damage (drops, impacts, breakage);
• Damage caused by improper use or use other than domestic use;
• Damage due to insufficient or inadequate maintenance;
• Damage caused by internal obstructions or malfunctions caused by negligence;
• Use not in accordance with the user manual;
• Use of non-original Vitesy spare parts or accessories;
• Modifications, installations, or repairs carried out by persons not authorized by Vitesy;
• External events (transport, power surges, weather conditions, etc.).