How to improve the connectivity of Shelfy

To enhance Shelfy’s connection:

1. Position the Router Strategically: Place the router in an elevated position and as close as possible to Shelfy.
2. Avoid Physical Obstacles: Steer clear of placing the router near materials such as metal, glass, or electronic devices (microwaves, baby monitors) that may interfere with the signal.

Minimize Interference:

Use mesh networks or WiFi repeaters to improve coverage, especially in large homes.Reduce sources of interference, such as metal objects and thick walls.

Channel Congestion Issues:

In crowded environments, multiple WiFi networks may interfere with each other. If possible, change your router’s channel to reduce traffic on the same frequency band.

Shelfy Without Internet

If Shelfy loses connection, don’t worry. The device will save data offline and automatically send it to the app once the connection is restored. This does not affect performance.

If the issue persists, please contact support at support@vitesy.com.