The app reports me an “ERROR 3” after the WiFi connection

This error means that your Natede is currently unable to connect to realtime services.

We suggest you try again another time, and if the problem persists contact us at


Still have questions?

Contact us - +39 3457904690
Our customer support team is available from 9:00 to 18:00 Central European Time (CET) from Monday to Friday.