Vitesy FAQ

How can I upkeep the photocatalytic filter?

The photocatalytic filter is made of ceramic coated in titanium dioxide, it’s ideally designed to last forever, unless in case of breaking. The filter is covered by a 2 years warranty. The filter is washable, in order to keep it clean all you have to do is rinse it with water at least once a month. Cleaning frequency may be different from case to case, depending on the indoor space where you have placed your Natede.

For the regular maintenance:

  1. Turn Natede off and unplug the device.
  2. Remove the outer pot.
  3. Carefully remove the filter from its location over the grid.
  4. Wash the filter under running water.
  5. Let the filter air-dry. Don’t dry with paper, paper towels or towels.
  6. When completely dry, reinsert the filter in its location over the grid.
  7. Plug the device and turn it on.


Be careful with the UV LEDs under the photocatalytic filter:

  • High-intensity ultraviolet light
  • Eye and skin hazard, avoid exposure to eyes/skin
  • Do not look directly at the light, use eye protection

Still have questions?

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