I can't see my Natede Smart on the Bluetooth list

If you can’t see your Natede in the Bluetooth list:

• your device may be already connected
• you’re too far from the device
• there are some interference

 Please try the following steps:

• Turn off the Bluetooth on your phone and turn it back on.
• Make sure that your Natede is near the router.
• If you tried to connect your Natede before, make sure to eliminate your device from the app.
• Reset your Natede with the button under the base.