I can't see my Eteria on the Bluetooth list

If you can’t see your Eteria in the Bluetooth list:

  • your device may be already connected
  • you’re too far from the device
  • there are some interference

Please try the following steps:

  • Make sure that your Eteria is near the router.
  • If you tried to connect your Eteria before, make sure to eliminate your device from the app.
  • Reset your Eteria with the button under the base.

Still have questions?

Contact us
support@vitesy.com - +39 3457904690
Our customer support team is available from 9:00 to 18:00 Central European Time (CET) from Monday to Friday.