I don't see my Shelfy in the device list

If you cannot see Shelfy in the device list:

  • Shelfy is not in Bluetooth mode. To activate it, double-click the device: the LED will blink blue.
  • You are too far away from your Shelfy.
  • Your phone's Bluetooth may not be on: check in settings.
  • There is some interference: try scrolling down to refresh and try again. Also try closing the device's connection screen and reopening it.

If it still doesn't work, try to restart your Shelfy.


Still have questions?

Contact us
support@vitesy.com - +39 3457904690
Our customer support team is available from 9:00 to 18:00 Central European Time (CET) from Monday to Friday.