How can I reset my Natural Air Purifier?

If you want to reset your Natural Air Purifier you need to follow these steps:

  1. Bring the magnet near. There will be consecutive flashes, then the LED will turn off for about a second, before returning to flash with the same frequency as the initial flashes
  2. At this point remove the magnet to start the reset.
  3. When the restart is complete, the LED will flash again just like when the device is on.
  4. After the reset, you have to re-enter the WiFi credentials and reconnect Natural Air Purifier.
Support

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support@vitesy.com - +39 3457904690
Our customer support team is available from 9:00 to 18:00 Central European Time (CET) from Monday to Friday.