The app reports me an “ERROR 6” after the WiFi connection

This error means that your Natede Smart still has the certificates on it. It’s important to delete them with the reset. Try to reset your Natede Smart with the button under the base. If necessary, try more than once.

If you still have a problem, contact us via support@vitesy.com.

Support

Still have questions?

Contact us
support@vitesy.com - +39 3457904690
Our customer support team is available from 9:00 to 18:00 Central European Time (CET) from Monday to Friday.