The app reports me "ERROR 4"

This error means that your WiFi module inside Natede Smart is not connected during the start of the device registration process. 

Please, reset your Natede Smart and try again to register it to “Vitesy Hub” app. 

If it doesn’t work, contact us via support@vitesy.com

Support

Still have questions?

Contact us
support@vitesy.com - +39 3457904690
Our customer support team is available from 9:00 to 18:00 Central European Time (CET) from Monday to Friday.