The app reports me an “ERROR 4” after the WiFi connection

This error means that your WiFi module inside Eteria is not connected during the start of the device registration process. 

Please, reset your Eteria and try again to register it to the “Vitesy Hub” app. 

If it doesn’t work, contact us via support@vitesy.com

Support

Still have questions?

Contact us
support@vitesy.com - +39 3457904690
Our customer support team is available from 9:00 to 18:00 Central European Time (CET) from Monday to Friday.