The app reports me an “ERROR 4” after the WiFi connection

This error means that there was an issue with your WiFi module during the start of the device registration process. 

Please, reset your Eteria and try again to register it to the “Vitesy Hub” app. 

If it doesn’t work, contact us via support@vitesy.com

Support

Still have questions?

Contact us
support@vitesy.com - +39 3457904690
Our customer support team is available from 9:00 to 18:00 Central European Time (CET) from Monday to Friday and usually responds within 24-72 hours.