Vitesy FAQ

I can't see my Natede on the Bluetooth list

If you can’t see your Natede in the Bluetooth list:

  • your device may be already connected
  • you’re too far from the device
  • there are some interference

 Please try the following steps:

  • Make sure that your Natede is near the router.
  • If you tried to connect your Natede before, make sure to eliminate your device from the app.
  • Reset your Natede with the button under the base
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